How to Effectively Manage and Control Quality in Products and Services is a course dedicated to quality management topics including:
- Quality Management System Concepts
- Quality Management and Productivity
- Total Quality Management TQM
- Definition of Quality
- TQM Approaches of Deming, Crosby and Juran
- Relationship Between ISO 9001 and the Quality Management System (QMS)
- Statistical Process Control
- Measure quality with Statistical Tools
- Six Sigma
- Control Charts and Interpretation of Patterns
- Taguchi Loss Function
- Process Capability
- The role of Management in quality management
- Collaboration and Teamwork in Quality Management
How to Effectively Manage and Control Quality in Products and Services brings together executive officers, business owners, senior engineers, administrators and managers interested in quality management.