Using the Net Promoter System in Alumni Relations 2016 is an event that covers topics such as:
- Resource programming that meets the needs of both your alumni and university
- Move beyond measuring engagement by attendance
- Make a distinction between satisfied and intensely loyal alumni
- Focus efforts on the segments of your alumni population that are "promoters"
- Identify the elements of your programs that really matter
Using the Net Promoter System in Alumni Relations 2016 intended for Alumni relations professionals