Improving Internal Customer Outcomes in Shared Services 2016
21 Sep 2016
Webinar
Improving Internal Customer Outcomes in Shared Services 2016 is an event dedicated to measuring and improving internal customer service outcomes in your shared services initiatives.
Key Topics
Identifying appropriate metrics and methods for measurement
Determining what your internal customers care about
Using data to continuously improve processes
Analyzing and sharing meaning with stakeholders
Who should Attend
Human resources officers
Business officers and administrators from finance and administration
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Important
Please, check "Improving Internal Customer Outcomes in Shared Services" official website for possible changes, before making any traveling arrangements