The 8th Annual University IT Service Strategy & Challenges is a conference that covers topics such as:
- Achieve service quality excellence
- Align service models with business strategy
- Proactively manage information security & risk
- Enhance soft skills & understanding your customer
The 8th Annual University IT Service Strategy & Challenges brings together senior attendees with responsibilities in:
- Service delivery
- IT service
- Service desk
- Client services/support
- ELearning systems
- Technology service performance
- Knowledge management
- Relationship management